Terms & Conditions

Return Window

Transparency is key. We accept return or exchange requests within 3 days of delivery. Your request must be initiated via WhatsApp with your order details and clear item imagery.

Eligibility Criteria

To maintain our standards, items must be in their original state:

• Original Tags Attached
• Unworn & Unwashed
• Original Packaging
• No Signs of Use/Scents

Exclusions

Due to hygiene and outlet clearance policies, the following are non-returnable:

• Clearance/Sale Items
• Swimwear & Underwear
• Perfumes & Fragrances
• Items Without Tags

Exchanges & Defects

Exchanges are subject to our limited Outlet Stock. If you receive a defective item, notify us within 24 hours for a priority replacement at no cost. For standard exchanges, shipping fees apply.

Refund Policy

Refunds are processed to the original payment method. Please allow 5 to 15 business days for the transaction to reflect in your account. Shipping costs are non-refundable.