01
Customer

Order Cancellation

We value your flexibility. You may cancel your order under the following conditions:

  • Orders can be canceled within 12 hours of placement.
  • Once the order is processed or shipped, cancellation is no longer possible.
02
Internal

Cancellation by ASWAQ ORAPA

We reserve the right to cancel orders in the following instances:

  • Product is out of stock.
  • Pricing or system errors occurred.
  • Suspicious or fraudulent activity is detected.
03
Financial

Refunds for Canceled Orders

Upon a confirmed cancellation:

  • If the payment was made online, refunds will be processed within 5–10 business days.
CANCELLATION
POLICY.