{"id":29183,"date":"2026-05-12T15:25:05","date_gmt":"2026-05-12T15:25:05","guid":{"rendered":"https:\/\/aswaqoropa.com\/cancellation-policy\/"},"modified":"2026-05-17T04:59:11","modified_gmt":"2026-05-17T04:59:11","slug":"politique-dannulation","status":"publish","type":"page","link":"https:\/\/aswaqoropa.com\/fr\/politique-dannulation\/","title":{"rendered":"Politique d&#8217;annulation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29183\" class=\"elementor elementor-29183 elementor-29178\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-3e6fd33 e-flex e-con-boxed e-con e-parent\" data-id=\"3e6fd33\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2595efba color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"2595efba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<style>\n    .aswaq-editorial-wrapper {\n        direction: ltr;\n        text-align: left;\n        font-family: 'Inter', sans-serif;\n        color: #000;\n        max-width: 1200px;\n        margin: 0 auto;\n        padding: 60px 20px;\n    }\n\n    .policy-item {\n        position: relative;\n        display: flex;\n        flex-wrap: wrap;\n        margin-bottom: 80px;\n        align-items: flex-start;\n    }\n\n    .policy-num {\n        font-size: 150px;\n        font-weight: 900;\n        line-height: 0.8;\n        letter-spacing: -5px;\n        color: #f0f0f0; \n        position: absolute;\n        top: -40px;\n        left: -10px;\n        z-index: 1;\n        user-select: none;\n    }\n\n    .policy-inner-content {\n        position: relative;\n        z-index: 2;\n        padding-left: 40px;\n        flex: 1;\n    }\n\n    .policy-item h2 {\n        font-size: 32px;\n        font-weight: 800;\n        text-transform: uppercase;\n        margin-bottom: 20px;\n        letter-spacing: -1px;\n    }\n\n    .policy-item p {\n        font-size: 17px;\n        line-height: 1.8;\n        max-width: 700px;\n        color: #222;\n    }\n\n    .info-tag {\n        display: inline-block;\n        background: #000;\n        color: #fff;\n        padding: 5px 15px;\n        font-size: 13px;\n        font-weight: 700;\n        margin-bottom: 15px;\n        text-transform: uppercase;\n    }\n\n    .policy-list {\n        list-style: none;\n        padding: 0;\n        margin: 20px 0 0 0;\n    }\n\n    .policy-list li {\n        font-weight: 600;\n        font-size: 15px;\n        border-left: 2px solid #000;\n        padding-left: 15px;\n        margin-bottom: 10px;\n    }\n\n    .editorial-footer {\n        margin-top: 50px;\n        padding-top: 50px;\n        border-top: 10px solid #000;\n        display: flex;\n        justify-content: space-between;\n        align-items: center;\n    }\n\n    .footer-title {\n        font-size: 60px;\n        font-weight: 900;\n        letter-spacing: -4px;\n        line-height: 0.9;\n    }\n\n    @media (max-width: 768px) {\n        .policy-num { font-size: 100px; }\n        .policy-item h2 { font-size: 24px; }\n        .footer-title { font-size: 40px; }\n    }\n<\/style>\n\n<div class=\"aswaq-editorial-wrapper\">\n\n    \n    <div class=\"policy-item\">\n        <div class=\"policy-num\">01<\/div>\n        <div class=\"policy-inner-content\">\n            <span class=\"info-tag\">Client<\/span>\n            <h2>Annulation de Commande<\/h2>\n            <p>La flexibilit\u00e9 est importante pour nous. Vous pouvez annuler votre commande selon les conditions suivantes :<\/p>\n            <ul class=\"policy-list\">\n                <li>Les commandes peuvent \u00eatre annul\u00e9es dans les <strong>12 heures<\/strong> suivant l&#8217;achat.<\/li>\n                <li>Une fois la commande trait\u00e9e ou exp\u00e9di\u00e9e, l&#8217;annulation n&#8217;est plus possible.<\/li>\n            <\/ul>\n        <\/div>\n    <\/div>\n\n    \n    <div class=\"policy-item\">\n        <div class=\"policy-num\">02<\/div>\n        <div class=\"policy-inner-content\">\n            <span class=\"info-tag\">Interne<\/span>\n            <h2>Annulation par ASWAQ ORAPA<\/h2>\n            <p>Nous nous r\u00e9servons le droit d&#8217;annuler une commande dans les cas suivants :<\/p>\n            <ul class=\"policy-list\">\n                <li>Produit en rupture de stock.<\/li>\n                <li>Erreurs de prix ou de syst\u00e8me.<\/li>\n                <li>Activit\u00e9 suspecte ou frauduleuse.<\/li>\n            <\/ul>\n        <\/div>\n    <\/div>\n\n    \n    <div class=\"policy-item\">\n        <div class=\"policy-num\">03<\/div>\n        <div class=\"policy-inner-content\">\n            <span class=\"info-tag\">Financier<\/span>\n            <h2>Remboursement des Commandes<\/h2>\n            <p>En cas d&#8217;annulation confirm\u00e9e :<\/p>\n            <ul class=\"policy-list\">\n                <li>Si le paiement a \u00e9t\u00e9 effectu\u00e9 en ligne, les remboursements seront trait\u00e9s sous <strong>5 \u00e0 10 jours ouvrables<\/strong>.<\/li>\n            <\/ul>\n        <\/div>\n    <\/div>\n\n    <div class=\"editorial-footer\">\n        <div class=\"footer-title\">ANNULATION<br>POLITIQUE.<\/div>\n        <div style=\"text-align: right;\">\n            <p style=\"font-weight: 800; margin: 0;\">BESOIN D&#8217;AIDE ?<\/p>\n            <a href=\"mailto:info@aswaqoropa.com\" style=\"color: #000; text-decoration: none; border-bottom: 2px solid #000;\">info@aswaqoropa.com<\/a>\n        <\/div>\n    <\/div>\n\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>01 Client Annulation de Commande La flexibilit\u00e9 est importante pour nous. Vous pouvez annuler votre commande selon les conditions suivantes<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29183","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aswaqoropa.com\/fr\/wp-json\/wp\/v2\/pages\/29183","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aswaqoropa.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aswaqoropa.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aswaqoropa.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/aswaqoropa.com\/fr\/wp-json\/wp\/v2\/comments?post=29183"}],"version-history":[{"count":1,"href":"https:\/\/aswaqoropa.com\/fr\/wp-json\/wp\/v2\/pages\/29183\/revisions"}],"predecessor-version":[{"id":30011,"href":"https:\/\/aswaqoropa.com\/fr\/wp-json\/wp\/v2\/pages\/29183\/revisions\/30011"}],"wp:attachment":[{"href":"https:\/\/aswaqoropa.com\/fr\/wp-json\/wp\/v2\/media?parent=29183"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}